Due to the significant and unprecedented challenges that Surrey County Council (SCC) is facing due to the current Coronavirus pandemic, they need to prioritise their critical services.
This means that all responses are focused on urgent or critical inquiries at the moment.
Unfortunately, this will no doubt mean that responses to less urgent inquiries may be delayed as a consequence.
SCC remains committed to dealing with all inquiries and they will respond as soon as they can.
Please find below the link to SCC's online form for recording concerns in a secure electronic format.
https://app.casetracker.uk/capture/surrey-c-and-e-complaint